Janina Reitschmied

Janina Reitschmied

Organizational Developer. Customer Experience Manager.

For CHANGE 4 SUCCESS, Janina Reitschmied works in the field of organisational development. She specialises in steering strategy-development processes with a focus on customer experience management.

With her way of working she supports and empowers managers and teams to succeed in their visions, targets and projects with customer-centricity and sustainable results.

As an inspiring and sovereign consultant she leads through strategy- and change-projects with individual measures and custom-made workshops.

Her work’s success is grounded in her ability to activate her clients’ existing resources and strengths, to make systemic correlations visible though impulses and change of perspectives and to develop specific measures for a customer-oriented and fitting change process.

Janina Reitschmied completed studies in Change Management, International Management & Marketing as well as Business Coaching and Organisational Development.

She has more than 10 years of experience as manager and general manager, responsible for marketing and sales in international companies in the field of consumer goods and cosmetics, like L’Oréal and Henkel.

She also accompanied start-ups for several years. Apart from this she has a strong expertise as organisational developer and moderator in different industries – for example retail, sales, banking, insurance, supply of services, real estate and consumer goods.

Janina Reitschmied acts in an empathic, pragmatic and open manner. With her positive and dynamic appearance and her ability to motivate, empower and inspire people she always succeeds in realising powerful changes.

Janina Reitschmied is based in Vienna, Austria.


  • Change Management
  • Systemic Coaching
  • Customer Experience Management
  • Brand Strategy B2B and B2C
  • Moderation, Facilitation
  • Organizational & Strategy Development
  • Vision & Objectives
  • Sales & Marketing Strategy
  • German, English

"The essence of all true change is changing the essence.“

- Peter Amendt -

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